Shipping & Delivery Policy

At Seedfarm, we are committed to delivering your agricultural products efficiently, affordably, and in excellent condition. This Shipping & Delivery Policy outlines how we get your orders to you.

🚚 Delivery Methods

We ship orders across Kenya using reliable courier services and long-distance transport companies to ensure timely and safe delivery.

Our delivery methods include:

Courier Services (for parcels and smaller orders)
Bus Companies such as:
- Ena Coach
- Guardian Bus
- Mololine
- North Rift Shuttle
- Naekana Sacco
- Other regional Saccos based on your delivery location

These options allow us to serve customers throughout the country, including remote and rural areas.

🏠 Bulk Orders

For bulky or large orders, such as large volumes of seedlings or farm equipment, we arrange direct delivery to your location using our logistics partners or in-house delivery vehicles, depending on your area and order size.

🆓 Free Delivery

We offer FREE delivery within Nairobi CBD on all orders.

📦 Order Processing & Dispatch

Orders are usually processed within 24–48 hours after confirmation and payment.
Shipping timelines vary based on your location and preferred delivery method.
You will receive a tracking number or waybill (where applicable) once your order is dispatched.

⚠️ Important Notes

Ensure that the correct delivery details (name, phone number, pick-up town/station) are provided during checkout.
Delivery charges outside Nairobi CBD are calculated based on your location and order weight/volume.
We are not liable for delays caused by courier or bus companies but will always assist in tracking your shipment.